We offer a 30-day money-back guarantee. If your IDP is not accepted by a rental agency or local authority, you are eligible for a full refund (subject to proof of refusal).
IDP Renewal: if our team can't approve your renewal, we refund your payment in full.
If you cancel your application before our team has processed and issued the digital document, you are entitled to a full refund.
Once the digital IDP has been issued, refunds for reasons other than refusal of acceptance are issued at our discretion, minus a reasonable processing fee.
Please contact our support team at support@internationaldl.com with your order number to initiate a refund or cancellation request.
