We offer a 30-day money-back guarantee. If your IDP is not accepted by a rental agency or local authority, you are eligible for a full refund (subject to proof of refusal).
If you cancel your application before our team has processed and issued the digital document, you are entitled to a full refund.
Once the digital IDP has been issued, refunds for reasons other than refusal of acceptance are issued at our discretion, minus a reasonable processing fee.
Please contact our support team at support@driveglobal.com with your order number to initiate a refund or cancellation request.
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